WordPress Support
Keeping your WordPress site running. Honest advice about when to stay or move on.
WordPress Still Works for Many Businesses
We recommend modern alternatives for new websites, but we understand that millions of businesses run on WordPress. If you have an existing WordPress site, we're here to help keep it running.
Whether it's fixing bugs, improving speed, cleaning up after a hack, or just keeping things updated safely - we've got experience with the common (and uncommon) WordPress issues.
And if you ever decide it's time to move to something modern, we can help with that transition too.
Common WordPress Issues
Problems we help WordPress site owners solve.
White Screen of Death
Your site shows a blank white page? We diagnose and fix the underlying issue.
Slow Loading
Site taking too long to load? We identify bottlenecks and improve performance.
Plugin Conflicts
Something broke after an update? We find conflicting plugins and resolve issues.
Security Issues
Hacked or malware infected? We clean up and strengthen your site's security.
Update Problems
Updates causing issues? We safely update WordPress, themes, and plugins.
General Troubleshooting
Something's not right? We investigate and fix WordPress problems.
How We Help
Emergency Fixes
Site down? Broken after an update? We prioritize urgent issues and work to get you back online quickly. You don't need an ongoing contract - just reach out when you need help.
Performance Optimization
Slow WordPress sites are common. We identify what's causing slowdowns and implement fixes - caching, image optimization, database cleanup, and more. Note that some themes and plugins are inherently slow; we'll be honest about what's fixable.
Security Hardening
We clean up hacked sites and implement security measures to prevent future attacks. This includes proper user permissions, security plugins, firewall configuration, and regular backup setup.
Safe Updates
WordPress, themes, and plugins need updates, but updates can break things. We handle updates carefully with backups and testing, so you get security patches without the risk.
An Honest Note About WordPress
WordPress powers a huge portion of the web, and it works fine for many use cases. We're happy to help maintain WordPress sites.
That said, we also believe in being honest: some WordPress problems are inherent to the platform. Plugin conflicts, performance issues, and security vulnerabilities are baked into how WordPress works.
If you find yourself constantly fighting these issues, it might be worth considering modern alternatives. We can help you evaluate whether staying with WordPress or migrating to something else makes more sense for your situation.
We'll give you honest advice, even if that means recommending you don't need our services.
Frequently Asked Questions
Most problems, yes. Common issues like white screens, plugin conflicts, slow loading, and security problems are usually fixable. Some issues might be caused by fundamental limitations of your theme or hosting that would require bigger changes to truly solve.
For urgent issues (site completely down or hacked), we aim to respond within a few hours during business hours. Resolution time depends on the complexity of the problem, but we prioritize getting your site back up.
Usually yes. To properly diagnose and fix issues, we need admin access to WordPress and often FTP/SSH access to your hosting. We treat your credentials securely and only use them for the agreed work.
Yes. We clean up malware, remove backdoors, and strengthen security to prevent reinfection. In severe cases, we may recommend restoring from a clean backup if available. We'll assess the damage and give you honest options.
Some issues are symptoms of deeper problems (like a poorly coded theme). We'll tell you if there's a recurring risk and what would be needed to truly fix it. For quick fixes, we can't guarantee issues won't resurface.
It depends on your situation. WordPress works fine for many businesses. But if you're constantly fighting issues or have outgrown what WordPress does well, modern alternatives might serve you better. We can give you an honest assessment.
Ready to build something better?
Tell us about your project. We'll respond within 1-2 working days with honest advice on how we can help.